8/18/2023 0 Comments Whatsapp app storeBut the downside to this strategy is that if the customer hasn't saved your contact information on their mobile device, they won't receive your content, so try to encourage them to save your business number in their contacts, like they would a hairdresser. Broadcast listsīroadcast lists allow you to send a mass message almost like email marketing however they will receive it as any other normal message.īroadcast lists are great because they help you save time, especially when you're sending mass content updates, for example product updates or low stock alerts. It has other perks such as allowing one employee to make sales via the app and another to send messages through a computer, it is also quicker to type up messages and access other social channels you are available on. Sometimes it's easier to manage your content and chats on a bigger screen. This can be enabled within the app's settings, allowing you to manage all of your chats via the web. The business app supports video content, allowing you to share product feature videos, 'how to use' gifs for engaging with your customers and generally sharing useful content with them. This means that most, if not all your target customers will have WhatsApp so it is a great and easy way to communicate with your customers at their convenience. WhatsApp is the most used communication app globally with almost 1.5 billion active users, allowing for opportunities in reaching potential customers by sharing your WhatsApp Business link.
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